Customer Service

Our mission is to have 100% customers satisfaction. our ask is simple - if you were happy with our service / product - please tell others, if for any reason you were unhappy, please let us know and we will do everything in our power to change that (including no questions asked return policy and refunds).

For detailed information regarding our policies, please refer to our FAQ page, how to buy prescription glasses online page and shipping and returns page

For returning customers / new customers: once you have created an account in our system. account can be created by a simple 1 min signin screen or using your facebook account.

Most of the things that you would like to know can be accessed through our customer care center (click on 'account' at the top of the screen). through the customer care center you will be able to track your orders, see order status and change your information.

If you have any additional questions, please send don't hesitate to send us an email to support@glassesmarket.com 

Our online customer representative is available to provide assistance (orange bottom on the lower left side) almost 24/7 - please feel free to ask any question.

Best,

GlassesMarket Support team